 |
Marketing Smart Features
Built for Search Engines
Rocket Retail was built from the ground up by Stephen Holmes with search engines in mind. No other shopping cart solution in the world has so much emphasis on ensuring your products appear ahead of your competitors for search terms. See exactly what customers typed into search engines to find your products, and analyse this information in real time. Use this valuable data to fine tune your products for maximum exposure on popular search engines such as Google®, NineMSN® and Yahoo®.
|
 |
 |
Built-In Affiliate Program
Achieve consistent, compounding sales growth by building your own affiliate network of sites that refer customers! Your affiliate partners can login and view their sales, click-thru’s and payments in real time complete with sales and referral graphs. Powerful Affiliate tracking mechanisms have been employed allowing for deep-linking, and unlimited link tracking codes to monitor the clicks and conversions of each Affiliate link. This is not an optional module, but is integrated throughout the shopping cart as a major sales benefit.
|
Automated Invoice, Packing Slip & Label Printing
Using the included Rocket Retail Priting Wizard software, printing packing slips and labels for orders takes just seconds. In fact, with just two clicks of the mouse your packing slips and associated labels will print out on a high speed, thermal based DymoT Label Printer. The Rocket Retail printing wizard also prints the customers order number in the top right hand corner of the label. Invoices and packing slips to customers can be customised to include special messages and promotions.
|
 |
 |
Turn Out of Stock Product Requests into Sales
Wouldnt it be great if customers could enter their email address, so that when a particular product of your comes back into stock - magically, those customers are informed? Well Rocket Retail does exactly that, and its fully automated with the live stock system. Don't let qualified customers slip through your fingertips just because you are out of stock. You can even run reports to see your most popular 'requested products' so your inventory can be adjusted to prevent future stock issues.
|
Multimedia Support
One of the best ways to increase browse to buy ratios is to provide extensive supporting product information. With Rocket Retails’ new Multimedia product options, you can associate a whole library of files to products such as pictures, brochures, movie clips, reviews, sound files,extra documentation or manuals.
|
 |
 |
Supplier Drop Shipping
Drop Shipping enables you to sell all your suppliers products, but not keep any in stock. This optional feature means that when an order is placed for products from specific suppliers, those suppliers are automatically emailed a purchase order for the products. The supplier then normally ships the goods directly to the customer. Drop Shipping can be activated for individual suppliers. You can even customise the email template that each supplier receives, including specific instructions.
|
Supports Multiple Payment Gateways
As your ecommerce site grows, Rocket Retail provides cost effective and scaleable payment gateway integration options. Rocket Retail offers seamless integration with a range of Australian payment gateway solutions inluding Directone (Securepay), PayPal and Worldpay. We are happy to advise on the merits of each of these providers, all of which facilitate credit card processing.
|
 |
 |
Automatically Generate Product Catalogues
Another click of the button feature that Rocket Retail provides is automatic product catalogue generation. Imagine the convenience of creating on the fly catalogues of your products for real world printing, including numerous options for formatting and display. You can include these printed catalogues with each order, encouraging repeat mail orders, or use then in your bricks and mortar retail store.
|
Fully Integrated Stock Control
You will sell more products online if customers can view your stock levels. This gives them a feeling of confidence that delivery will be efficient, and that you are not simply drop shipping from other suppliers. Rocket Retail has its own built-in stock system including stock levels, reorder levels, reorder quantities, backordering (of one or more items) stoctaking and of course individual product sales history.
|
 |
 |
Content Management System
Rocket Retail gives you powerful content management tools that allow real time modification and updating of your sites supplemental pages such as the about page, shipping terms, privacy policy etc. You won't need to reach into your pocket again to pay for site updates or changes. An additional Articles feature enables you to create news articles relevant to your site visitors, or even a blog. These articles also have archiving provision, and provide more content on the site that is favourable for search engines to trawl.
|
Product Knowledge Base
As customers ask questions about your products, your email replies are saved against a database of product specific Frequently Asked Questions (FAQ's). Other customers can then refer to these frequently asked questions, reducing your overall customer service burden. FAQ's can be added for specific products, categories or for inclusion in the general FAQ for the site. These FAQ's are also designed to be search engine friendly, allowing search engines to index the pages.
|
 |
 |
Multi-Stage Ordering
Ordering and invoicing are the heart of Rocket Retail and are fully integrated with customer service, payments and shipping. Multiple orders statuses can be set for orders, triggering automated email updates. Orders can be shipped from the warehouse with one click. Backordering, shipping zones, affiliates and partial payments are just some of the extra features.
|
Add Products in Real Time
Products can easily be added or edited in real time, with automatic image resizing and thumbnail creation. Sophisticated profit and price tracking includes wholesale, RRP, special price and sell price. Products are linked to categories, manufacturers, suppliers, related products, endless product options, multimedia files, hot buttons and of course - stock control with reorder reporting!
|
 |
 |
Full Featured Customer Accounts
Full customer service, ordering and payment history can be seen in one click. Direct emailing of customers from the account screen using a web browser. Global discounts applicable per customer, affiliate tracking and all contact details. Can login and place phone order for customers using their accounts.
|
Detailed Customer Reporting Tools
Slicing and dicing your valuable customer data in real time has never been easier. Want to know how many customers from NSW have purchased more than twice, valued at greater than $500 in the last three months who don't live in Parramatta!? Such advanced queries can be checked in seconds to target markets.
|
 |
 |
Email Marketing Tools
Not just a bulk emailer, the Rocket Retail HTML Email Marketing tool is fully integrated with newsletter sign-ups and articles. Email templates can be personalised with customer fields such as ‘First name’ and ‘Last name’ to allow emails to be dispatched to a cross section of customers with a few clicks. All web based, with no extra technology or cost.
|
Online Customer Service
Track customer service tasks and product enquiries with priorities, statuses, deadlines and task reassignment to other staff. Customers enter requests directly on your website, meaning no lost emails or spam, and more accurate & timely response. Respond to all customer requests from any internet connected computer.
|
 |
 |
Track Your Visitors
See exactly what each visitor is doing on your site click by click! Analyse the trends and behaviours of customers who purchase products, to better understand and improve your site content. This is just one of the many unique emerchandising tools of Rocket Retail, which will help you convert more visitors to sales.
|
Integrated Link Management
Save time when implementing your website linking strategies with the Rocket Retail Link Management Console. Easily approach partner sites for Link Exchanges. The Link Manager lets you see at a glance when link was added, last modified, who added the link and whether or not the target website has reciprocally linked back to you. With a flexible Link Exchange template design and category sorted link structure, there is simply no better way to administer your outgoing links.
|
 |
 |
SMS Messaging & SMS Alerts
SMS Alerts: Utilise the power of SMS mobile messaging with Rocket Retails SMS Alerts. Improve your time management when away from the office by setting SMS Alerts for individual Order notifications, or scheduled notification once each day. Each SMS Alert includes valuable information such as the total number of items in the Order, the total cost and payment method selected.
SMS Messaging: Similar to sending email to Customers, you can now compose SMS message to be sent to any Mobile Phone number, including all Customers, Suppliers and Affiliates. All SMS Messages are itemised and logged in the monthly SMS Archive for future reference.
|
Create Custom Data Feeds
With the rise in popularity of shopping engines like Shibby.com.au, the ability to create custom live data feeds of your products is critical. Rocket Retail goes one step further by allowing you to save a profile of exactly what fields and data another website requires to list your products. Data feeds are essentially a snapshot of your products prepared in a format that another website can understand, so it can integrate your listings on another website. This can result in a whole new wave of new qualified visitors to your site. Other popular shopping comparison sites in Australia include GetPrice, ShopBot and MyShopping. Our flexible data feeds system can adapt to whatever is required in the marketplace to ensure you stay one step ahead of the competition.
|
 |
 |
Trackable Promotional Codes
Promotional codes permit customer discounts for either a dollar or percentage value. These promotional codes can be setup to expire after one use, or on a specific date. Not only can you setup unlimited numbers of promotional codes for the site, but these are all tracked so you can measure the effectiveness of your marketing campaigns!
|
Flexible Shipping Options
Many otherwise competent shopping cart systems fall down in this area. Thats why we designed what believe to be the most flexible, comprehensive shipping options for your store. You can charge for shipping just about any way imaginable. Charge shipping based on a flate rate, weight, order total or combination of shipping zones. You can even set free shipping thresholds to encourage higher order totals. Minimum shipping rates, maximum shipping rates, Express shipping rates are all catered for.
|
 |
 |
Backordering of Items
Even if you vow to keep all your products in stock at all times, there will be times when some items are not available to ship. This may be because of stock take issues, theft, human error or product failure. Rocket Retail provides end-to-end backordering mechanisms that make it easy for customer service staff to backorder, whether it be individual items, or the entire order. This feature is backed up in the shipping screens for the warehouse with our color coded system to ensure there is no misunderstanding. The customer is updated with automatic order status reports tied in with the backorder process, so they are kept fully informed.
|
Email Stock Purchase Orders
Stock reordering would have to be one of the least stimulating aspects of running an online store. Rocket Retail takes stock reodering one step further, not only by providing detailed stock reports selectable by supplier, but by actually providing a tool to email the order direct to the supplier. No more guess work or skill required to place orders, this can now be delegated. You set the level at which you reorder an item, and the quantity beforehand. The sytem does the rest. You can add special comments to the order if required, making it an entirely seamless ordering process.
|
 |
 |
Track Product Searches
Learn exatly what your visitors are searching for in the 'search box' on your site. Rocket Retail tallies these searches and provides an invaluable list of the Top 25 search terms. Use this information to increase your product range to reflect demand. You an also view in real time product searches as they occur on the site.
|
Publish Newsletters to Subscribers, Affiliates or Suppliers
When customers place orders they are optionally encouraged to sign up for your newsletter. They can also opt-in by entering their email address in the box provided. This database of subscribers is an invaluable and proven marketing tool to encourage repeat sales and interest in your website. With just one click, you can send a newsletter to your entire subscriber database. No extra software, configuration or formatting is required. Just use the WYSIWYG editor to construct rich HTML newsletters complete with formatting, colour and links to other websites of articles of interest.
|
 |
Request a Free On-site Demo Today
Discover for yourself how we can work together to create and market an online store that sells more. Get a free on-site demonstration in Sydney, Melbourne, or Brisbane.
Getting Started...
| What You Need... |
We Provide Everything Else... |
 |
A Product Range to Sell Online |
|
A Registered Australian Business Name |
|
A Bank Account & Internet Merchant ID from your Bank (ask us for more information) |
|
Any Logos, Text or Images you would like used on Your Website - Optional |
|
|
Custom Website Development of your Online Store |
|
Included 3 Hours On-Site One-on-one Training (Value $500) |
|
Unlimited Phone Support |
|
Integration with Leading Australian Payment Gateway |
|
Free Domain Registration |
|
Web Hosting for Your Website |
|
Australia's Most User-Friendly & Marketing Focused Shopping Cart Software |
|
Powerful Integrated Marketing Tools Developed by Australian Internet Marketing Experts |
|
A complete suite of tools for Managing your Online Store, accessible Worldwide via your Web-Browser! |
|
|
|
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
);)
